Privacy Policy
Effective Date: 1 August 2026
Welcome to Cafe Reze ("Cafe Reze", "we", "our", or "us"). We value your privacy and are committed to protecting the personal information you share with us through our website, https://cafereze.com, and any related online ordering services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Information You Provide
- Name
- Email address
- Phone number
- Delivery or billing address (where applicable)
- Information submitted through contact forms
- Reservation or order details
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill food orders
- Respond to enquiries
- Provide customer support
- Confirm reservations or orders
- Improve our website and services
- Send promotional offers and updates (only if you have opted in)
- Detect fraud and maintain website security
- Comply with legal obligations
3. Online Payments
If you make payments through our website, payment information is processed securely by trusted third-party payment providers. Cafe Reze does not store your full payment card details.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
- Enhance your browsing experience
You can disable cookies through your browser settings, although some features of the website may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers who help us operate our business, including:
- Payment processors
- Website hosting providers
- Analytics providers
- Delivery partners (where applicable)
These providers may only use your information to perform services on our behalf.
6. Marketing Communications
If you subscribe to our mailing list or promotional messages, you may receive updates about:
- New menu items
- Promotions
- Events
- Special offers
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent to marketing communications
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.
11. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Cafe Reze
Buganda Road, Opposite Mukwano Courts
Kampala, Uganda
Phone: +256 701 578764
Alternative: +256 772 151074
Email: rezecafe@gmail.com
Website: https://cafereze.com
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.